Have questions about our hoodies? We've got answers. Browse our FAQ section to find information about sizing, shipping, returns, and more. Can't find what you're looking for? Feel free to reach out — we're here to help.
What are Pawtastic Hoodies?
Pawtastic Hoodies makes matching hoodies for pets and their people, so you can stay cozy and coordinated together.
How do I choose the correct size for my pet?
Measure your pet's chest, neck, and back, then compare those numbers to our size chart. If they're between sizes, we suggest sizing up for a comfier fit.
How do I choose my own hoodie size?
Our human hoodies use standard sizing. Check our size chart for the best fit.
What pets can wear your hoodies?
Our hoodies are made mainly for dogs and cats. Just use the size chart to make sure your pet gets a safe, comfy fit.
What if my pet is between sizes?
We recommend going up a size so your pet has a little extra comfort and room to move.
Are your hoodies suitable for all seasons?
They're great for cooler weather and perfect for autumn, winter, and chilly spring days.
What materials are the hoodies made from?
Our hoodies are made from soft, durable, pet-friendly fabrics that feel great for everyday wear.
Are the materials safe for pets?
Yes, we choose materials with pets in mind. If your pet has sensitive skin or fabric allergies, check with your vet before use.
How should I wash my hoodie?
Wash on a gentle cycle with cold water, then tumble dry low or let it air dry.
Will the hoodies shrink after washing?
No worries — our hoodies are made to hold their shape when washed according to the care instructions.
How long does shipping take?
Shipping times depend on where you live. Orders usually take 2-5 business days to prepare, and the estimated delivery time shows at checkout.
What is your return policy?
We accept unused items in their original condition within 14 days, as outlined in our policy.
What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery and send photos of the issue. We'll take care of the rest as quickly as possible.
Are the hoodies suitable for puppies and kittens?
Yes — as long as you choose the right size, they can be a great fit for puppies and kittens too.
Why choose Pawtastic Hoodies?
Pawtastic Hoodies blend comfort, quality, and style for matching moments that you and your furry friend will adore.